At The GM Card we know that privacy is important to you. You don't want your personal details available to other people without your consent. And you certainly don't want anyone else to know your financial information.
This privacy policy has been created by HFC Bank Limited (“HFC”), which is the bank that operates The GM Card, and General Motors UK Ltd (“Vauxhall”), which operates the Rebate Points Programme - the reward programme that makes the card so attractive.
When you apply for a GM Platinum Card you are giving your personal information both to HFC and Vauxhall, and you will be presented with a notice, which sets out in detail what HFC and Vauxhall intend to do with your personal information.
Please be aware, however, that any online Retailers, partners or third parties accessed through The GM Card site will each have their own privacy policy. Neither HFC nor Vauxhall is responsible or liable for the policies of any such third party however related to this site.
When we collect information from you, we will tell you what we intend to use it for. We collect information from you that will help us conduct your account, manage our business and provide you with the quality of service and products that you expect. We will only request information that is relevant. We don't collect any details to identify you unless you fill in an online application, questionnaire or email. We do collect non-personal data about visitors to our website. This helps us measure how many people visit the site, and identify any improvements we can make.
Our aim is to ensure your personal information is accurate and up to date. Where there are inaccuracies or incomplete information, we will endeavour to rectify this as quickly as possible.
We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use leading technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your data. All Group companies, all our staff and whenever we hire third parties to provide support services, we will require them to observe our privacy standards and to allow us to audit them for compliance.
If you wish to service your account online, following registration, you will be provided with an Internet ID and an Internet password. This will ensure only you have access to your information. Do not disclose your Internet ID or password to anyone and do not respond to emails that request this information. If we need to verify your identity, we may telephone you and/or write to you.
We will only reveal personal information or details about your transactions to (approved) third parties if:
At any time when you give us your personal information we will tell you how it will be used, and you will have the chance to opt out of certain disclosures by using one of the following methods:
These methods apply to data held either by HFC or Vauxhall
When we disclose personal information about you to a third party, such third parties are required to uphold the same privacy principles as those set out in this privacy policy. They are not permitted to use your personal information for any other purposes.
Under the Data Protection Act 1998, you have a right to a copy of the information, which we hold about you. You can request this by writing to us at:
Customer Services
The GM Card,
PO Box 3615
Birmingham
B3 2RJ
or by emailing customerservices@gmcard.co.uk
Please also contact us by either of these methods if you have any query or concern about privacy on The GM Card website.
We work with third parties to research certain usage and activities on our website, including the route by which you reached the website or a particular page on it. No personal information is shared, however, in the course of conducting this research, these third parties may use cookies, web beacons or spotlight tags.
Web beacons and spotlight tags are simply tools to obtain generic information. They are not used to obtain information about specific users.
This website, along with most other major websites, uses cookies. Cookies are pieces of information that a website transfers to the cookie file on your computer's hard disk. Cookies enable users to navigate around the website and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the site.
Session cookies, which are temporary cookies that remain in the cookie file of your computer until you close your browser at which point they are deleted.
Persistent or stored cookies that remain permanently on the cookie file of your computer.
Cookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive and, unless you have logged onto Account Servicing cookies cannot be used to identify who you are.
Cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer has visited a certain website. Cookies do not in any way compromise the security of Account Servicing.
Cookies will not be used to contact you for marketing purposes other than by means of advertisements offered within Account Servicing.
Cookies may be used to record details of pages relating to particular products and services that you have visited on our websites. This is to provide us with generic usage statistics to allow us to improve our websites and to provide you with information about products and services that may interest you. Information on products and services may be provided via the website or by other means.
This does not affect your right to opt-out from receiving marketing material from us.
The web browsers of most computers are initially set up to accept cookies. If you prefer, you can set your web browser to disable cookies or to inform you when a website is attempting to add a cookie. You can also delete cookies that have previously been added to your computer's cookie file.
You can set your browser to disable persistent cookies and/or session cookies but if you disable session cookies, although you will be able to view our public unsecured website, you will not be able to use Account Servicing.
If the computer that you are using is set to disable persistent cookies, you will be able to access Account Servicing, however, your navigation of the website may be less enjoyable.
Please visit www.aboutcookies.org to discover how to manage, disable and delete cookies.
HFC Bank Limited, registered in England No. 1117305, Registered Office: North Street, Winkfield,Windsor, Berkshire SL4 4TD is authorised and regulated by the Financial Services Authority.
. FSA Register No. 204483.